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We provide a range of support services for you and your family while you are in hospital. From practical resources and supplies to free meals, we can help make your stay as easy as possible.

You can relax in our Family Resource Centre between outpatient appointments or during your stay in hospital. There is a spacious lounge area as well as free wi-fi, computers, printers, telephones, stroller loans and information on local support groups.

Friendly Foundation staff are on hand Monday to Friday to provide practical assistance and information on the hospital and its surrounding.

The Family Resource Centre is located on Level 2.

Open every day 6am – 8pm
Staff available Mon – Fri 8am – 5pm

Our emergency clothing and toiletries are available to you if required during your hospital stay.

Please visit the Family Resource Centre on Level 2.

Staff available Monday to Friday 8am – 5pm

Our Woolworths Wayfinder volunteers are like your own personal ‘sat nav’ and information service to help you find your way around Queensland Children’s Hospital.

Ask our Wayfinders for directions or information when you see them at the main reception desk on Level 2.

If you are a newly admitted family our Inpatient Orientation service will provide helpful information on hospital facilities and connect you to all the Foundation programs and services available.

You can view our Inpatient Orientation video here.

Our Operating Theatre Support volunteers are there for you and your family during your surgical journey.  From arrival to recovery, they can help you all stay calm and comfortable.

Our specially trained Cuddle Carers provide comfort for patients and siblings aged 0-24mths.  You can take a moment for yourself, or attend a medical meeting, knowing the little person you care for is being nurtured.

If you come to Queensland Children’s Hospital via the Emergency Department our volunteers and on hand to support you – from providing a hot drink for you to entertainment for your child.

If our volunteers are not available, you can see the Triage Nurse’s desk for a free entertainment item to help your child pass the time.

Request a service

If you would like to request an Inpatient Orientation or support from our Steggles Cuddle Carer service please complete our online request form.