We are a passionate team connecting many voices, a unifying force here for the health and wellbeing of every kid in Queensland.
We act with intent and embrace new ways of thinking and doing. We are always looking for emerging avenues, ideas and opportunities, never forgetting the values of trust, rigour and transparency that we are founded on.
Working in this way allows us to stay connected and ambitious. Driven to meet the changing needs and demands of the landscape we work in and the kids we’re here for.
We are here to be the difference every kid deserves.
Current Opportunities
We are currently recruiting for the following roles at Children's Hospital Foundation.
Marketing and Communications Coordinator
We’re looking for a Marketing and Communications Coordinator to join our Brand, Marketing and Communications team. This is a full-time position and is based at our corporate offices in South Brisbane.
As a Marketing and Communications Coordinator, you will be responsible for:
- Providing support to the Brand, Marketing & Communications team through contributing to the planning and development of our marketing and communications campaigns
- Assisting the development and roll-out of internal and external collateral and assets of the broader Foundation team, including but not limited to newsletters, eDM, website, social and blog posts
- Creating, coordinating, scheduling and delivering content to reach and engage key audiences across key social media platforms (Facebook, Instagram and LinkedIn)
- Coordinating post campaign reporting and interpreting campaign results to support continuous improvement.
- Managing relationships with case studies for use in brand, marketing and fundraising campaigns.
Who are you?
- A ‘go-getter’ with the ability to work both independently and collaboratively in a fast-paced environment
- An excellent communicator with the ability to create, write, edit and proof content for a range of key audiences and channels
- An organiser who is passionate about the detail and delivery of quality work
- A digital native who stays ahead of trends and understands their impact on audience engagement.
Key criteria
- A tertiary qualification in marketing, communications, media or a related discipline or equivalent experience
- Minimum of two years’ experience in a marketing and communications or project coordinator role
- Experience in developing a range of communications materals
- An understanding of marketing fundamentals and demonstrated experience supporting end-to-end campaigns
- Strong project management skills and experience managing competing deadlines and stakeholders requirements
- Strong relationship management skills.
The following skills are also desirable:
- Understanding of Google Suite and Analytics
- Experience working in Canva and WordPress
- Experience working with video editing tools and Adobe Creative Suite.
What is our difference?
When you join the team, you’re not just doing another ‘job’. You are playing your part, bringing about real change, creating the difference every kid deserves. Our team is passionate, inclusive, fun and caring. You will also be able to access a range of benefits and programs to help you be the best version of you, including:
- A market-competitive salary package and extensive salary packaging benefits
- 3 bonus days of annual leave
- Work/life balance through flexible and hybrid working
- Learning and development opportunities
- Participate in quarterly bespoke leadership workshops
- Free, confidential counselling and wellbeing support for you and your family through our EAP program
- Corporate health care plan
- Modern open plan office in South Brisbane.
How to apply
Select apply for this job, complete the application form and upload your resume and a cover letter outlining your interest and suitability.
For a copy of the position description, please click here. If this sounds like you or someone you may know, we want to hear from you! Apply today!
Applications close COB Thursday 27 March, however, they will be reviewed during this time.
Family Concierge Coordinator
An opportunity has arisen within our Impact Programs team for a Family Concierge Coordinator. This role is a fixed-term, 12 month contract with full-time hours, based at the Queensland Children’s Hospital in South Brisbane.
As a Family Concierge Coordinator, you will be based primarily in hospital wards and will be responsible for:
- Welcoming admitted patients and families to their hospital ward
- Connecting families with the Children’s Hospital Foundation programs
- Providing essential information to patients and families that supports their healthcare experience
- Support the wider Impact Programs team with the delivery of a suite of patient and family support programs
- Identify families willing to share their stories and hospital journey with the Foundation to assist in our Fundraising, Marketing and Brand Awareness strategies.
The aim of this role is to offer practical help that has a positive impact on their hospital journey.
Who are you?
- You have well-developed oral and written communication skills with strong attention to detail
- A warm and engaging person with a high level of emotional IQ, able to read a room and confidently interact with persons from all walks of life
- Possess a level of comfort to recognise and hold space for the emotive environment of a tertiary healthcare facility
- Have a hunger to make a difference, guided by an understanding and commitment to our vision and purpose
- Possess strong computer skills, including all Microsoft Office suite programs, document control and the use of web-based platforms and social media, and comprehensive data entry experience using CRM databases
Key criteria
- Tertiary qualifications in role related discipline or an equivalent combination of relevant experience and/or education are essential
- 2 years’ experience delivering programs and services in the healthcare or family service community
- Demonstrated experience working with children, young people and families in a vulnerable state
- A proven track record of developing relationships with internal and external stakeholders
- Experience in providing support or assistance to children and caregivers.
- Excellent customer service and people skills with a strong ability to converse with a wide variety of people from diverse backgrounds in an empathetic and sensitive style.
What is our difference?
When you join the team, you’re not just doing another ‘job’. You are playing your part, bringing about real change, creating the difference every kid deserves. Our team is passionate, inclusive, fun and caring. You will also be able to access a range of benefits and programs to help you be the best version of you, including:
- A market-competitive salary package and extensive salary packaging benefits
- 3 bonus days of annual leave
- Work/life balance through flexible and hybrid working
- Learning and development opportunities
- Participate in quarterly bespoke leadership workshops
- Free, confidential counselling and wellbeing support for you and your family through our EAP program
- Corporate health care plan
- Modern open plan office in South Brisbane.
How to apply
Select apply for this job, complete the application form and upload your resume and a cover letter outlining your interest and suitability.
For a copy of the position description, please click here. If this sounds like you or someone you may know, we want to hear from you! Apply today!
Applications close COB Thursday 27 March, however, they will be reviewed during this time.
We embrace diversity, celebrate our differences, and inspire each person to be their authentic self at work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people living with a disability, the LGBTQI community, people with neurological differences, mature age workers, as well as parents and carers returning to the workforce.
As such, if you require any adjustments to submit your application, please get in touch with us at [email protected]
Our values
Benefits
We believe in developing and supporting our team to help balance their work, family and life commitments. Our team have access to a range of benefits and programs to help them be their best, including:
Health and wellbeing
Our values underpin our continued care and support for our team’s health and wellbeing.
- Corporate healthcare plan
- Wellness program
- Employee assistance program
- Flu vaccinations
Diversity and inclusion
The qualities that make us unique are valued everyday you come to work. Regardless of your gender, age or background, we welcome you to our team.
- Reconciliation Action Plan
- Monthly all team meetings
- Structured employee recognition and reward program
Financial
We are pleased to offer a range of financial benefits.
- Salary packaging which increases your take home salary
- Salaries benchmarked against industry averages
Professional
Our team is empowered and enabled to drive their careers and development.
- Learning and development opportunities
- Study leave
- Online learning platform
Family and life
We understand life can be a juggling act at times, so we offer a range of options to make life easier.
- Paid maternity / parental leave
- Return to work allowance
- Work/life balance through flexible and hybrid working
Community and culture
We work hard, celebrate our amazing achievements and have fun!
- Social club
- Volunteering opportunities
- Team building days
- Monthly mingle
Volunteering
Join our volunteering community to create precious moments in one of the world’s best paediatric hospitals.
The difference that shapes their world
Through supporting the Children’s Hospital Foundation, you can improve childhoods and ensure all children and young people have access to treatment - sooner.
